Remote Desktop Can’t Connect To The Remote Computer

You can quickly connect to a computer that is situated in another location using a remote desktop feature. It makes it easier for the user to connect to and use the computer as though they were physically present. Organizations in the business world collaborate by connecting online. Despite their dispersed locations, remote desktop enables them to connect without any issues.

We'll explain the root of the "remote desktop can't connect to the remote computer" problem in this article, along with a solution.

Why Does the Error "Remote Desktop can't Connect to the Remote Computer" Happen?

There are several causes for the "remote desktop cannot connect to the remote computer" error.

1. Network Issues

One of the most frequent causes of this error to appear is a network issue. The ping command can be used to find network issues. It enables you to determine whether a networking device is accessible on a network. A failed ping indicates that your network segment is having issues.

Using the ping command,

• Press "Windows + R" to open run.

• To launch a command prompt, type "cmd."

• Type an IP address to ping it. Ping the specified computer name or IP address.

You see a "request time out message" when a ping attempt fails. If you receive this message, it is best to verify whether or not the remote computer is connected to the network.

2. Windows Upgrade or Update

There have been instances where a windows update caused the remote desktop connection to break down. The recently installed files might damage the functionality of Remote Desktop Protocol and interfere with RDP's operation (RDP). You'll need to make a manual adjustment to resolve this problem.

3. Network Profile

Windows may disable your remote desktop functionality as a safety measure if you are connected to a public network or networking group.

4. Firewall Blocking RDP Connection

The firewall may by default prevent connections to remote desktops. To fix the remote desktop connection that is not working error, users must manually enable it.

If the Windows server is receiving a large number of requests to the RDP port, there is a chance that the firewall may even restrict access to the server via RDP. The error "Remote Desktop can't connect to the remote computer" may also be brought on by this.

How Can the Problem With Firewall Restricting Access to Server Via RDP Be Fixed?

Only certain IPs are allowed to connect to the server via RDP adding an RDP allows the rule to the firewall. To make the RDP connection work, follow the instructions listed below.

• By logging into the server using RDP or IPMI and running the command netstat -na, you can see if it is being attacked! locate "port number>"

• If an attack is confirmed, you could add the RDP that permits the rule to the server firewall.

• Choose Windows Firewall > Advanced Settings > Inbound Rules from the Control Panel.

• Choose properties under Remote desktop inbound rules.

• Change Any IP address under the scope to a particular IP option and add IP to the list.

• By pressing apply, only connections from particular IP addresses will now be permitted to the Windows server.

Conclusion

There are several causes for the message "Remote desktop connection is not working." If the Windows server receives a large number of requests to the RDP port, the firewall limits access to the server via RDP. The most frequent reason for the error message to appear is this. You can solve this problem by adding an RDP allow rule to the firewall.

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